- Do you want to lead quantitative market research projects in a collaborative team setting?
- Do you enjoy fostering client relationships and want to be entrusted to inform the biggest tech companies in Silicon Valley to make impactful decisions?
- Are you happy to roll up your sleeves, empower, and work with the team on all phases of research projects?
Consultant
Silicon Valley
Full-time
Permanent employee
Does this sound like you?
Why Join Us?
Factworks is a boutique quantitative research firm. We work with the world's leading financial services, technology and media companies on the research challenges that genuinely matter to them: pricing strategy, segmentation, customer experience and loyalty. The methods we use, including choice-based conjoint analysis, advanced segmentation and large-scale trackers, are technically demanding and highly custom, and our clients trust us with their most important and complex research challenges.
We are a team of roughly 65 people across Berlin, Silicon Valley and Bangalore. Our academic backgrounds span psychology, business administration and economics, statistics, engineering and the social sciences. Being a trusted partner is at the heart of what we do. We hold ourselves to high standards and are passionate about delivering excellence for our clients. At the same time, we foster an open and motivating environment where new ideas and fresh perspectives are always welcome.
We are a team of roughly 65 people across Berlin, Silicon Valley and Bangalore. Our academic backgrounds span psychology, business administration and economics, statistics, engineering and the social sciences. Being a trusted partner is at the heart of what we do. We hold ourselves to high standards and are passionate about delivering excellence for our clients. At the same time, we foster an open and motivating environment where new ideas and fresh perspectives are always welcome.
What You'll Bring
- Master’s degree in Social Sciences, Psychology, or Business.
- 3 years of relevant experience in quantitative research (market research, consumer research, social and psychological research in business or academic context) either at a research firm, a research division within a company or at an academic institution, of which 2 years of that experience is in leading full-cycle quantitative research projects.
- Experienced in all stages of the research process and genuinely enthusiastic about empirical research and client relationships.
- This position also requires any level of education or experience in each of the following:
- Knowledge of descriptive and univariate statistics
- Knowledge of multivariate statistics
- Knowledge of market research projects: tracking projects vs. ad-hoc research, panel studies vs. client studies, qualitative vs. quantitative studies, sampling
- Knowledge of SPSS or R or Q
- Knowledge of MS Office (Excel, PowerPoint, Word)
- Knowledge of Google Workspace (Google Sheets, Google Slides, Google Docs)
What You'll Do
In this role, you'll lead market research projects of low to medium complexity, managing them from inception through execution. You'll take ownership of project success, ensuring the right research methodology is applied and that every stage of execution meets the highest standards. You'll generate insights and recommendations tailored to your clients' business objectives, while acting as a trusted advisor to help them identify the best solutions. An important part of the role is also mentoring and supporting the ongoing development of your project team members.
JOB DESCRIPTION:
Leading market research projects of low to medium complexity. Responsible for project management from inception to execution. Takes ownership of and commitment to project success, and generates insights and recommendations tailored to business objectives.
MARKET RESEARCH PROJECT MANAGEMENT
- Leads the entire project efficiently with respect to time, capacities and cost
- Identifies risks and roadblocks that may affect the timeline or project success and proactively develops and communicates solutions to address those, communicates relevant changes proactively
EMPOWERMENT OF THE MARKET RESEARCH PROJECT TEAM
- Coaches project team members on research tasks where they need assistance/support; gives regular and timely individual feedback
- Delegates research tasks and responsibilities clearly and according to capacities, capabilities and - if possible - individual preferences
- Fosters an open and transparent team communication style, e.g., setting up regular catch-up meetings and providing an outlook on upcoming tasks/milestones
TRUSTED PARTNERSHIP AND EXPERTISE
- Acquires an understanding of the clients’ business issues and the industries in which they operate relevant to answer the business objectives
- Uses methodological expertise to create custom research design, questionnaire / discussion guide and analysis plans that are suitable for answering the key business questions
- Uses business understanding to build a strong storyline for the report; provides actionable recommendations targeted to the business objective
- Develops, maintains and strengthens client relationships and trusted partnerships, confident and consultative communication approach, while still professional and friendly
GENERAL
- Helps clients answer crucial business questions and adopt a consultative approach
- Responsible for actively sharing market research knowledge within the team
- Finds efficiencies/improvement within projects and drives them forward
- Lives by example in accordance with Factworks’ values, mission and strategy
The perks of being a Factworker
We provide a range of benefits to help our team perform at their very best:
- Flexible hours
- Mobile work options
- Ongoing training and development, both internal and external
- Regular team events
- 401k with matching company contributions
- Extra day off on your birthday
- Medical, dental, vision, short- and long-term disability insurance
You'll find more details on these benefits on our career page.
Who we are
Numbers are what we do and it’s our people who make them count.
Fact: Data means nothing without interpretation. You’ve got to put numbers to work to make them matter. At Factworks, that’s precisely what we do. We’re a team of curious minds spread across three offices in Berlin, Germany, Bangalore, India, and Silicon Valley, U.S., all motivated by the drive to solve complex challenges through in-depth research and actionable insights.
Each Factworker possesses unique expertise, but our true strength lies in how we unite these individual superpowers through close collaboration and continuous learning. Together, we answer the most critical and strategic research questions for Silicon Valley giants and rising stars, never forgetting to have fun along the way.
Each Factworker possesses unique expertise, but our true strength lies in how we unite these individual superpowers through close collaboration and continuous learning. Together, we answer the most critical and strategic research questions for Silicon Valley giants and rising stars, never forgetting to have fun along the way.
Factworks is committed to equal employment opportunities, and we welcome applications from all qualified candidates, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
Our Communication
Work Schedule: 40 hours per week
Jobsite: Redwood City, CA - Telecommuting from anywhere in the U.S. is an option for this position
Contact: Thérèse Schernbeck, Head of Human Resources, Factworks LLC
Stay informed: To ensure you receive our updates and application status, please add @personio.de to your safe senders list or allow list. We use Personio to manage our recruitment communications and sometimes these emails can land in spam or junk folders.
Jobsite: Redwood City, CA - Telecommuting from anywhere in the U.S. is an option for this position
Contact: Thérèse Schernbeck, Head of Human Resources, Factworks LLC
Stay informed: To ensure you receive our updates and application status, please add @personio.de to your safe senders list or allow list. We use Personio to manage our recruitment communications and sometimes these emails can land in spam or junk folders.